Terms of Use / License Terms for CodeRoom

Effective Date: 15.04.2026 Scope: These terms and conditions regulate the use of the learning platform CodeRoom, in addition to the offer, contract, AGB, and possibly the order processing agreement, by the customer.

1. Subject Matter of the Contract

CodeRoom is a web-based platform for conducting, organizing, and managing digital teaching and learning offers as well as creating and administering courses, user accounts, and permissions.

These terms and conditions regulate the scope of the usage possibilities granted to the customer within the framework of a time-limited school license or institutional use license.

2. Type of License

The provider grants the customer a simple, non-exclusive, and non-transferable right for the agreed contract period to use CodeRoom in the contractually agreed scope for their own teaching, learning, and organizational purposes.

The license is granted as School License / Institutional Use License for a contractually specified number of students or users and for a period of one year, unless otherwise regulated in the offer or contract.

3. Scope of the Usage License

The usage license does not regulate mere technical access to CodeRoom, but rather the contractually permissible scope of use of the platform, including:

  1. the number of new courses that can be created within the license period,
  2. the number of users who can access these courses,
  3. the contractually agreed institutional area of use.

Access to CodeRoom can be technically possible even independently of an active usage license. However, the permissible use is solely determined by the contractually agreed-upon scope of the license.

4. Authorized User Groups

The use of CodeRoom is permitted within the framework of the contract for both instructors and learners.

If agreed upon in the contract, the customer can create and manage user accounts for persons active or assigned to their institution. The customer is responsible for ensuring that the use is only by the agreed-upon user group.

5. Term of the Usage License

The usage license is valid for the contractually agreed-upon period, usually for one year from the contractually determined start date.

Upon expiration of the usage license, the right to use CodeRoom in the licensed scope for creating new courses or for further use subject to licensing ceases, unless an extension or follow-up agreement is made.

6. Continuation of Courses, User Accounts, and Releases

Established courses, user accounts, and releases can remain even after the end of a usage license, provided that a corresponding contractual agreement exists and especially a continuing data processing contract (AVV) is present if this is required by data protection law.

The continuation of stored data, courses, and user accounts after the end of the license does not automatically mean continued permission for further use subject to licensing beyond the originally agreed-upon scope.

7. Permitted Use

The customer is only allowed to use CodeRoom within the framework of the contractually agreed purposes. In particular, it is permissible to use it for teaching, training, studying, practice, course management, learning support, and related organizational purposes within the institution of the customer.

8. Prohibited Use

The following are not permitted:

  1. transferring the platform to third parties outside the contractually agreed user group,
  2. using it beyond the agreed license scope,
  3. giving access to unauthorized persons, whether for payment or free of charge,
  4. bypassing technical or organizational restrictions on the agreed usage scope,
  5. using it for unlawful purposes.

9. Availability and Maintenance

The provider guarantees a service availability of more than 95% in the annual average, unless otherwise regulated in the contract or in a separate performance description.

Major maintenance work will be carried out as far as possible during evening or night hours and will usually be performed without interruption or with minimal disruption to ongoing operations.

The following are not considered limitations on availability:

10. Support and Error Reports

When disruptions occur, the provider is available by email and phone during regular business hours at 04131 7066485.

Disruption reports should be described as clearly as possible and contain the necessary information for containment. The provider will take reported disruptions into account within its operational capabilities and process them during regular business hours.

11. Data Protection, Information Security, and Outsourced Processing

Additional regulations regarding data protection, information security, technical and organizational measures, audit rights, and outsourced processing can be found in the separately provided Outsourcing Agreement (AVV) and its annexes.

Where personal data is processed on behalf of the customer, the AVV’s provisions take precedence for such cases.

12. Customer Liability

The customer is responsible for:

13. Consequences of Exceeding the Scope of Use

In case of use exceeding the agreed license scope, the provider is entitled to demand additional compensation according to the contract or valid price list for this purpose.

Upon significant or continued unauthorized use, the provider may take appropriate measures after prior notice to remedy the situation, including restricting or blocking access to licensed functions.

14. Hierarchy of Contract Documents

In addition to these terms and conditions, the following apply:

  1. Individual contractual agreements,
  2. Offer and service description,
  3. The contract processing agreement including annexes,
  4. The provider’s general terms and conditions.

In case of contradictions, individual agreements take precedence over these terms and conditions.